Our glass faced charger averages about 15% faster charge than the nominal charge rate for traditionally charging phones. For optimal power, we suggest plugging the USB into the cigarette charging port as this would enable fast charging and would get about 40% fast charging speed.
Does it charge through my phone case?
Our charger works with most non-metal cases that are 6mm in thickness or less. You may have to remove your phone case in order to charge wirelessly if the case is thicker.
I thought the charger was wireless. Why does it come with a micro USB cord?
Your charger needs to be plugged into the cigarette adapter or USB port in order to work. Our wireless charging is ~15% faster than a regular charge (40% with cigarette charging port adapter), so it takes a considerate amount of energy to power the charger. Currently, we have no knowledge of any charger that doesn’t need a power source
How do I mount it?
Drop the plastic ring over the cylinder end of the mount. Push the cylinder into the back of the charger until it clicks. Screw the plastic ring until it’s snug against the charger. Press the clip (at the end of the arm) hard enough until the clamps open, attach to desired vent, and release. (Because the clamps are designed for your phone’s safety, they can be tough to squeeze, so ensure you’re providing ample force.
Will the charger overheat?
Our chargers were designed with induction overheating protection, and all compatible phones will shut down before they overheat. Having said that, wireless charging is made possible by induction, which does produce some heat. If you’re using heavy apps (like navigation), you risk your phone shutting down due to excessive heat. Please do not expose the charger to open flames or extreme heat. Depending where you live, on hot days you should keep your charger out of direct sunlight for long periods of time. You wouldn't leave your phone or (other electronics) on your car's dashboard to bake in the hot summer sun, would you? Our charger is no exception.
Is it compatible with Apple CarPlay or Android Auto?
Our car charger does not sync with your in-dash entertainment system.
Our charger works with all Qi-enabled devices. If your phone has wireless charging capabilities it will work with our products. If you're not sure, see the list below:
V35 / V35 ThinQ
Galaxy S10 Plus
Galaxy Note 10